Privacy Policy

1. Information We Collect

We only collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, subscribe to our newsletter, request a quote or discovery call, or otherwise contact us.

The personal information we collect may include:

• Contact Information: Name, email address, phone number, business/practice name, and mailing address.
• Inquiry Details: Information you provide when requesting a custom studio proposal (such as room dimensions or photos) or communicating with our team.

We do not knowingly collect sensitive personal information, nor do we collect information from children under 18 years of age.

In addition to information you provide, the Site records visit information as described under "Website Services and Visit Tracking" below.

2. How We Use Your Information

We use the personal information we collect strictly for legitimate business purposes, including:

• Business Communications: To respond to your inquiries, provide custom quotes, schedule discovery calls, fulfill orders, and provide customer support.
• Email Newsletters & Marketing: To send you our email newsletter, product updates, educational guides, and promotional information about Simple Studios. You may opt out of receiving marketing emails from us at any time.
• Service Improvement: To maintain, operate, and improve our website and customer experience.

3. Sharing and Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties.

We only share your information in the following limited circumstances:

• Sister Company (ALIGN): We share personal information with our sister company, ALIGN (alignphotos.com), so we can provide you with cohesive hardware and software solutions, support, and relevant updates across both platforms.
• Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf (such as email newsletter distribution, website hosting, or customer relationship management), provided they agree to keep your information confidential and use it only for the services they provide to us.
• Legal Requirements & Business Transfers: We may disclose your information if required to do so by law, or in connection with a merger, sale of company assets, or acquisition of all or a portion of our business.

4. Your Privacy Choices and Rights

Opting Out of Marketing Emails: You can unsubscribe from our email newsletter at any time by clicking the "Unsubscribe" link located at the bottom of any marketing email we send, or by contacting us directly. Please note that even if you opt out of marketing emails, we may still send you non-promotional, service-related messages regarding ongoing quotes, orders, or support requests.

Access, Update, or Delete Your Data: Depending on your location (including California residents under the CCPA/CPRA), you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, please contact us using the details below.

5. Data Security and Retention

We implement reasonable administrative, technical, and organizational security measures designed to protect your personal information from unauthorized access, alteration, or disclosure. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, maintain our business relationship with you, or comply with legal and accounting obligations.

6. Third-Party Links

Our Site may contain links to external websites (such as alignphotos.com or social media platforms). We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their respective privacy policies.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on this page with an updated "Last Updated" date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

9. Website Services and Visit Tracking

Lovable Visitor Analytics: Page visits, time on page, page speed, errors, and clicks are recorded for every visitor. This analytics service uses no cookies, stores nothing on your device, does not keep IP addresses, and does not identify visitors. It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links they click. Detailed data is kept for 90 days and daily summaries for a year. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.

Simple CRM Visit Tracking: Separately from Lovable's analytics, our Site saves a randomly generated visitor identifier named sc_vid in your browser's local storage. On page visits, it sends this identifier and the page path to Simple CRM at alignphotography.com. This identifier can associate visits from the same browser. This tracker runs without a consent banner. You can remove the identifier by clearing this Site's browser storage; a new identifier is created on a later visit.

Quote Forms and Booking: Quote requests, including your contact details, practice information, room dimensions, optional notes and uploaded room photos, are sent directly to Simple CRM at alignphotography.com. This Site does not store quote submissions or room photos. The discovery-call calendar is embedded from alignphotography.com; that service receives information you submit to book a call and may use its own browser storage.

Website Chat: When you send a message, your conversation is sent through Lovable's AI Gateway to an AI service to generate an answer. The chat conversation is held in the page's memory, rather than saved by the chat in browser storage. The service providers may process or retain messages under their own policies. Please do not include patient information or other sensitive personal information in chat or room photos.

Hosting and Administrator Sign-In: Lovable hosts the Site and provides Lovable Cloud for administrator accounts and page-change requests. Administrator sign-in saves session information in the administrator's browser so they can remain signed in. This is separate from public quote submissions.

Embedded Media and Fonts: Some pages embed Vimeo videos and content from alignphotography.com. These providers receive connection information, such as your IP address and browser information, when their content loads and may use cookies or other browser storage under their own policies. Fonts load from Google Fonts, and images may load from Squarespace's image service or our hosting provider; these services receive connection information needed to deliver those files.